Enjoy free standard delivery for all online purchases over $75.

STANDARD DELIVERY 3-5 business days.

Online purchases under $75 can be delivered for $5.

Please note that during our sale/promotional events, delivery may be longer than the specified delivery times above.

 

TRACKING YOUR ORDER

When your online purchase is complete you will receive an email containing your order confirmation and delivery details. We will also provide you with a link that will allow you to track and trace the status of your delivery at any time.

https://www.passtheparcel.co.nz

 

AUTHORITY TO LEAVE WITHOUT SIGNATURE

By selecting the box “Tick this box if you agree that our driver can leave the delivery if you are out” during checkout you will be authorising us to arrange for your parcel to be delivered to and left at your nominated shipping address without requiring you to sign for delivery. In doing so, please note that the only confirmation of delivery that will be available and accepted to prove receipt will be obtained from the delivery driver. If you do not receive any items delivered via ATL delivery, they will not be replaced or refunded unless otherwise required by law.

 

IF YOUR ADDRESS IS UNATTENDED AT THE TIME OF DELIVERY

Standard Delivery – If you have not provided Authority To Leave without signature, your parcel will be transferred to the nearest pass the parcel depot.

While we endeavour to deliver goods to your nominated address within the time frames indicated, we cannot guarantee delivery times particularly during busy promotional and sale periods where some order dispatches may be delayed due to the additional volume. Dispatch of orders may also be delayed where payment or address information requires verification or correction prior to dispatch.

 

LOST OR DAMAGED GOODS

If your order is lost or damaged in transit, please contact us within 7 working days of placing your order so that we may assist you.

Contact us: services@alacerepublic.com